Pleae note, the tool does not remove office files. Click Next and wait for the process to complete. When the Microsoft Support and Recovery Assistant dialog asks to choose office version. Exclude or remove Office 365 ProPlus products from client computers. Download the tool with file named setu pprodofficescrub.exe from Microsoft website and run it. The tool runs on Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Server 2008 R2, Windows Server 2012, and Windows Server 2012 R2. If Skype version installed = 2016 %LocalAppData%\\microsoft\Office\16.0\Lync\Tracing else %LocalAppData%\microsoft\Office\15.0\Lync\Tracingįiles at that location with name containing "SigninTelemetryLog. Download the Office 2016 Deployment Tool. It may take a while to uninstall all of Office, so make sure your PC stays on. LocalMachine\SOFTWARE\Microsoft\MSCRMClientĬrm.log But if you want to completely uninstall Office, you should use the Easy Fix tool. The destination log directory path where this data is stored and accessed from is %localappdata%\SaRALogs\UploadLogs.ĬurrentUser\SOFTWARE\Microsoft\MSCRMClient The table below provides information such as scenario type, data collection source, data collection path and data collection files. To know more about what log files are created by the Support and Recovery Assistant, search for your scenario in the table below under the “Scenario” column and view the relevant information in the same row. Troubleshoots intermittent connection problemsĬreates a detailed report of my Outlook, Office, Windows, and mailbox configurationĬreate detailed Outlook diagnostic reportĬreates a detailed scan of my Outlook Calendar to identify and resolve issues Outlook keeps saying "trying to connect." or "Disconnect" Click the Windows START button, and click WINDOWS USB/DVD DOWNLOAD TOOL in the ALL PROGRAMS list to open the Windows USB/DVD Download Tool. The Microsoft Support and Recovery Assistant should work for any version of Microsoft Office (Office 2007, Office 2013, Office 2016, Office 365) on any modern version of Windows (Windows 7, Windows 8/8. Net Framework 4.5 installed) to Windows 10 and 11 are supported. Step 1 Download the Microsoft Support and Recovery Assistant (Formerly Microsoft Office Removal Tool). I've searched the MSDN Download Center but only found the latest Office 365 online installer. All versions of Windows, from Windows 7 (with the. This solution resolves Outlook password authentication issues To make a copy of your Windows ISO file: 1. I have a Office 2016 on my PC, but the ancient Office 2013 wasn't uninstalled and I removed the temporary install files so I don't have the installer to remove the program from my computer. This solution helps with issues when Outlook is unable to start Setting up Microsoft 365 email in Outlook If it's on, please go to Troubleshooting Outlook issues. Latest Version: Microsoft Office Removal Tool 1. Check to see if the new Outlook toggle is turned on or off. Note: The Microsoft Support and Recovery Assistant is not applicable to new Outlook for Windows.
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